Reference

How We Keep Your Privacy Safe

Q: Who can I contact if I think my privacy has been breached?

Email support@pakong86.club immediately with details. Also contact live chat in the lobby. If you believe a local law has been broken, you can report to your local data protection authority or consumer regulator.

We handle your personal information — from your account setup through every deposit via DANA, OVO, GoPay and QRIS — with encryption and strict access controls.

Account data secured end-to-endPayment details encrypted in transitYour withdrawal requests verifiedContact us anytime for access or changes

Explore Lobby Read FAQ

What Information We Collect and Why

pakong86 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with pakong86, we collect your name, email, phone number and preferred payment method so we can process deposits and withdrawals. We also track your login history, the games you open, and how long you play — this helps us keep your

1
account secure and improve the lobby experience. Payment information is never stored on our servers after a transaction completes; DANA, OVO, GoPay and QRIS tokens are processed by payment partners and discarded. We do not share your personal data with third parties except where local law
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requires or where local law permits us to work with fraud-prevention services. Your location and device type are recorded to prevent unauthorised access; cookies track session activity so you stay logged in safely.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECTLY

Privacy Questions and Data Requests

Team online

Live Chat Support

Available in the lobby footer. Ask about your data, request copies of what we hold, or report privacy concerns. Our team responds in minutes during active hours.

Email Your Request

Send privacy questions to [email protected]. Include your account username and the specific data or right you want to exercise. We reply within 48 hours.

Account Settings

Tap your profile icon in the top-right corner, then select Privacy Settings. From there you can download your data, update contact info, or request deletion where local law permits.

HOW WE PROTECT YOU

Security and Data Practices Inside pakong86

Encrypted Deposits

Every transaction with DANA, OVO, GoPay or QRIS travels through SSL encryption. Your card or wallet details never touch our database — payment processors hold them separately and we receive only a confirmation token.

Login Verification

We send a code to your email or phone when you log in from a new device. This two-factor step prevents unauthorised access even if someone has your password.

Session Cookies

Cookies keep you logged in safely; they expire after 30 minutes of inactivity. You can disable non-essential cookies in your browser and still play, though some lobby features may slow down.

Data Retention

We keep your account data as long as your account is active. After you close it, personal information is deleted within 90 days unless local law requires us to retain it for compliance reasons.

Fraud Prevention

We monitor withdrawals for suspicious patterns — unusually large payouts, rapid account closures after big wins, or requests from a different location than usual. This protects you and the platform from fraud.

Third-Party Links

Our lobby links to external game studios and payment processors. When you leave pakong86, their privacy policies apply. We are not responsible for their data practices.

Your Rights and Our Practices

Yes. Go to Account Settings > Privacy Settings and select Download My Data. We compile your profile, deposit and withdrawal history, game logs, and support tickets into a file you can download within 7 days. This right depends on local law.

We do not sell your name, email or payment details to advertisers or other platforms. We share data only with payment partners to process DANA, OVO, GoPay and QRIS transactions, and with fraud-prevention services where local law permits.

Personal information is deleted within 90 days of closure. Game history and transaction records may be kept longer where local law requires it for tax or regulatory reasons. You can request permanent deletion earlier by contacting [email protected].

Session cookies last as long as you are logged in, then are cleared when you log out. Preference cookies (for language or theme) stay on your device for one year unless you clear your browser cache manually.

Email [email protected] immediately with details. Also contact live chat in the lobby. If you believe a local law has been broken, you can report to your local data protection authority or consumer regulator.

We do not share your exact location. We record your country and city (e.g., Bandung, Medan) to verify you are in a region where access depends on local law. Game studios see only that you are in Indonesia, not your street address.

You can disable non-essential cookies in your browser settings. Essential cookies for security and login will still run. Some lobby features may work slowly without cookies, but all games and payment functions remain available.

How We Keep Your Privacy Safe

Privacy Questions and Data Requests

Live Chat Support

Email Your Request

Account Settings

Security and Data Practices Inside pakong86

Encrypted Deposits

Login Verification

Session Cookies

Data Retention

Fraud Prevention

Third-Party Links

Your Rights and Our Practices

01 Can I download all the data pakong86 holds about me?

02 Do you sell my information to other companies?

03 What happens to my data if I close my account?

04 How long do you keep cookies on my device?

05 Who can I contact if I think my privacy has been breached?

06 Does pakong86 share my location with game studios?

07 Can I opt out of cookies entirely?

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